Well, Bank Audi hits all wrong notes in this ad. "Your convenience is of importance to us" - no kidding!!! They close for days upon days, use every excuse in the book to stop people withdrawing money (amid unconfirmed reports that large depositors' money was being smuggled outside the country in that time), and now they want consumers to use anything but the branches themselves! ITM, Smart ATM (which is now under capital control and only withdraws limited amounts) and the mobile app. Seriously - this could be the wrongest time to put such an ad to people who are now fed up with the banking system! (Side note - unless there is a decree about capital controls they are technically illegal!).